Privacy Policy | Achoo Documentation

At Achoo, we believe that your health data is yours. We built this app to help you manage your hay fever, not to harvest your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our iOS app and website.

1. Data Controller

The data controller responsible for your personal information is: Rylan [PLACEHOLDER]
Email: privacy@achooapp.co.uk
Based in the United Kingdom.

2. What Data We Collect & Why

Location Data

To provide accurate, hyper-local pollen forecasts, we need to know roughly where you are.

How we collect it: We request location access via iOS. We only use your approximate location (e.g., your town or city region, not your exact street address).
Why we collect it: To fetch the correct environmental data for your area.
Storage: We do not store a history of your locations on our servers.

Symptom Diary (Health-Adjacent Data)

When you log your symptoms in the diary, you are providing health-related information.

How we collect it: Through your manual entries in the app.
Why we collect it: To provide personalized insights into which pollen types affect you most.
Storage: Diary entries are stored securely on our servers so they can sync across your devices.

3. How We Store and Protect Your Data

Your app data (such as account details and diary entries) is stored using Supabase, hosted in the eu-west-2 (London) region. This ensures your data remains within the UK/EU and is subject to strict GDPR protections. All data is encrypted in transit and at rest.

We do not run advertisements in Achoo, we do not sell your data to data brokers, and we do not use third-party tracking frameworks like Google Analytics in the app.

4. How Long We Keep Your Data

We retain your account data and diary entries for as long as you maintain an active account with Achoo. If you choose to delete your account, all associated personal data and diary entries are permanently deleted from our active databases within 30 days.

5. Your Rights (GDPR)

Under the UK GDPR, you have the following rights regarding your data:

Right to Access: You can request a copy of the data we hold about you.
Right to Rectification: You can ask us to correct inaccurate data.
Right to Erasure (Right to be Forgotten): You can request the deletion of your account and all associated data directly within the app settings, or by emailing us.
Right to Data Portability: You can request to export your diary data.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at privacy@achooapp.co.uk.

2. What Data We Collect & Why

Location Data

To provide accurate, hyper-local pollen forecasts, we need to know roughly where you are.

How we collect it: We request location access via iOS. We only use your approximate location (e.g., your town or city region, not your exact street address).

Why we collect it: To fetch the correct environmental data for your area.

Storage: We do not store a history of your locations on our servers.

Symptom Diary (Health-Adjacent Data)

When you log your symptoms in the diary, you are providing health-related information.

How we collect it: Through your manual entries in the app.

Why we collect it: To provide personalized insights into which pollen types affect you most.

Storage: Diary entries are stored securely on our servers so they can sync across your devices.

3. How We Store and Protect Your Data

We do not run advertisements in Achoo, we do not sell your data to data brokers, and we do not use third-party tracking frameworks like Google Analytics in the app.

5. Your Rights (GDPR)

Under the UK GDPR, you have the following rights regarding your data:

Right to Access: You can request a copy of the data we hold about you.

Right to Rectification: You can ask us to correct inaccurate data.

Right to Erasure (Right to be Forgotten): You can request the deletion of your account and all associated data directly within the app settings, or by emailing us.

Right to Data Portability: You can request to export your diary data.